May 2021 Macau Super Luxury Five-Star Hotel Job Recruitment Rules

Department

Position

Wages
(pataca)

Job Content

JobService requirements
(1)
gender and age;(2)Relevant working experience;(3) Education requirements;(4) Language ability;
(5) professional qualifications;(6) other requirements

Housekeeping Department

Room Attendant

9,000

Professional cleaning services are provided throughout the guest rooms, the front hall and the back area of the guest room floor to ensure that the hotel furnishings always meet the five-star level.
Establish a good working relationship with all colleagues and actively interact with guests.

(1)Gender is not limited, age between 18to 35aged person
(2) At least 2 years of experience as a housekeeping staff in branded hotels
(3) Primary school graduate (or above)
(4) Have good Putonghua ability
(5) No specific professional certification is required
(6) Image positive and no tattoos

Clerk

8,500

Provide professional cleaning service for the whole hotel. Ensure that the hotel furnishings are always of 5-star standard.
Provide courteous service to guests and respond promptly to guest inquiries, complaints and requests. If it is not possible to handle complaints and requests, request assistance from the supervisor.

(1)Gender is not limited, age between 18to 35aged person
(2) At least 2 years working experience as a housekeeper or related cleaning service
(3) Primary school graduate (or above)
(4) Have good Putonghua ability
(5) No specific professional certification is required
(6) Image positive and no tattoos

Public Area Cleaner

8,200

Provide professional cleaning services throughout the resort to ensure that the resort always maintains a five-star hygiene standard. Establish a good working relationship with colleagues and actively interact with guests.

(1)Gender is not limited, age between 18to 35aged person
(2) At least 2 years working experience as a cleaner
(3) Primary school graduate (or above)
(4) Have good Putonghua ability
(5) No specific professional certification is required
(6) Image positive and no tattoos

Director-

Housekeeping Department

17,000

Responsible for managing the daily cleaning of the public and back office areas on the guest floor of the hotel. Ensure that the guest room floors are shown to the correct standards and that the rooms are ready for occupancy at any time, and check the cleanliness of the rooms to achieve the best guest satisfaction.

(1)Gender is not limited, age 21to 40aged person
(2) At least 2 years management experience in 5 star/brand hotel or related industry
(3) Senior high school degree (or above)
(4) Fluent in Cantonese, Mandarin and basic English
(5) No specific professional certification is required
(6) Good oral communication skills, positive image and no tattoos

Catering

Catering

Waiter

11,000

Assistance to the Minister/The foreman's restaurant operates daily and is responsible for receiving orders and effectively providing food and drinks to guests. Provide guests with table service, seating, wine pouring, etc. Keep the dining area and service equipment in good and tidy condition.

(1)Both men and women,Age between 18to 35aged person
(2) Relevant catering service experience is preferred
(3) Graduated from secondary school/if you have a certificate related to catering is preferred
(4) Fluent Mandarin Basic English
(5) No specific professional qualifications required
(6) Must have the ability to walk and stand continuously for a long time. Knowledge of restaurant services and all food/drinks, knowledge of customer service

Director of Catering

15,000-18,000

Assist the restaurant manager in the daily operation of the restaurant, lead the team to ensure the overall operation is smooth and effective in providing food and drinks to the guests, and provide table service to the guests. Responsible for inventory management, training and development planning, preparing reports and handling guest complaints.

(1)Both men and women,Age 21.Persons up to 35 years of age
(2) At least 2 years of experience as a catering waiter in a 5-star/brand hotel
(3) Secondary school graduation/Catering related certificate is preferred
(4) Fluent in Chinese and English; in addition, Cantonese is preferred
(5) No specific professional qualifications required
(6) Knowledge of restaurant services and all food/drinks, customer service knowledge/leadership and computer clerical skills

Bake

Waiter Water Bar Waiter

11,000 - 12,000

Assist the bartender minister and foreman in the daily operation of the bar, responsible for the effective preparation of drinks for guests. Maintain the dining area, service equipment and bar equipment in good and tidy condition.

(1)Both men and women,Age between 18Persons up to 35 years of age
(2) Relevant working experience is preferred
(3) Secondary school graduation/if you have a certificate in catering or bartending is preferred
(4) Fluent Chinese Basic English
(5) No specific professional qualifications required
(6) Basic bartending skills, beverage product knowledge and customer service skills

Catering Service Ambassador (Catering Reception)

14,000

Welcome and serve guests, provide guests with a quality dining experience, and keep the dining area, service equipment and bar equipment in good and tidy condition.

(1)Women's priority,Age between 18to 29aged person
(2) Experience in airline or retail industry or front-line customer service experience in concierge service is preferred
(3) Secondary school graduation/Catering related certificate is preferred
(4) Fluent in Chinese and basic English; In addition, Cantonese is preferred;
(5) No specific professional qualifications required
(6) good appearance, height of 1.7 meters or more, must have the ability to walk and stand continuously for a long time

Tea Artist

23,000 - 30,000

Develop a model and unique tea list, provide professional recommend for guests on tea products, assist in inventory management, provide skills training on tea making and handling various tea sets, and check whether the required tea sets are properly prepared.

(1)Both men and women,Age of 35.Under the age
(2) Relevant working experience of more than 3 years
(3) Secondary school graduation
(4) Fluent Chinese Basic English
(5) Relevant certificates of approved tea artists/tea teachers
(6) Good appearance, familiar with Chinese tea products, ingredients, knowledge of preparation procedures and customer service skills

Sommelier

23,000 - 30,000

Plan and supervise the daily operation of the bar to ensure compliance with all policies, compile a list of wines in the restaurant, answer guest inquiries and meet their needs, ensure sake/Wine temperature, inventory, and to the guest recommend popular wine, regular training for staff.

(1)Both men and women,Age between 55Under the age
(2) At least 5 years of experience in a 5-star/brand hotel
(3) Secondary school graduate/college degree or above is preferred
(4) Fluent Chinese basic English, Cantonese is preferred
(5) A certificate with an approved sommelier program is preferred (e. g. WSET)
(6) Knowledge of comprehensive wine, food and wine pairing and ability to provide quality customer service

Sous Chef

25,000-35,000

Follow the instructions of the Restaurant Chef to operate the designated kitchen efficiently and smoothly, providing the highest quality food in accordance with established standards and procedures. Undertake the relevant duties of training all employees. Assist the chef to supervise the daily operation of the kitchen.

(1)Both men and women,Age between 55Under the age
(2) At least 15 years of experience in 5-star/brand hotels
(3) Secondary school graduate/college degree or above is preferred
(4) Fluent in Chinese and simple English
(5) No specific professional qualifications required
(6) must be able to practice and demonstrate excellent kitchen skills, must have the ability to actively create new dishes, for all food production and display of effective standards

Chef foreman

19,000-24,000

Prepare and cook food according to standard procedures in all areas of the kitchen. Assist the Chef and Sous Chef in training staff to participate in product development and ensure the smooth operation of the kitchen. Participate in the management of food quality, taste, presentation and ingredients claim.

(1)Both men and women,Age between 55Under the age
(2) At least 10 years of experience in 5-star/brand hotels
(3) Secondary school graduate/college degree or above is preferred
(4) Fluent in Chinese and simple English
(5) No specific professional qualifications required
(6) Comply with standards and procedures, and prepare food for customers and employees in an efficient, economical and hygienic manner according to recipes.

Intermediate Chef

14,000-18,000

Prepare and cook food according to standard procedures in all areas of the kitchen. Assist the chef in the preparation of ingredients to enable them to participate in product development and ensure the smooth operation of the kitchen. Participate in the management of food quality, taste, presentation and ingredients claim.

(1)Both men and women,Age between 55Under the age
(2) At least 5 years of working experience in a 5-star/brand hotel
(3) Secondary school graduate/college degree or above is preferred
(4) Fluent in Chinese and simple English
(5) No specific professional qualifications required
(6) Comply with standards and procedures, and prepare food for customers and employees in an efficient, economical and hygienic manner according to recipes.

Junior Chef

11,000-13,500

Prepare and cook food according to standard procedures in all areas of the kitchen. Assist the chef in the preparation of ingredients to enable them to participate in product development and ensure the smooth operation of the kitchen. Participate in the management of food quality, taste, presentation and ingredients claim.

(1)Both men and women,Age between 55Under the age
(2) More than 1 year internship or work experience
(3) Secondary school graduation/Catering related certificate is preferred
(4) Fluent Chinese Basic English
(5) No specific professional qualifications required
(6) Must have the ability to walk and stand continuously for a long time. Work in all food preparation areas as directed

steward (cutlery keeping))

10,000-11,000

Responsible for keeping all work equipment clean and in proper use.

(1)Both men and women,Age between 55Under the age
(2) At least 1 year working experience as a catering waiter
(3) § Primary school graduation
(4) Fluent in Chinese
(5) No specific professional qualifications required
(6) Must have the ability to walk and stand continuously for a long time. Fluent in spoken and reading Chinese

Leisure Services

Hairdresser

9,000

Provide hair cutting, washing and drying and hair care services, to provide guests with professional hair advice,
Listen to their needs and preferences, ensure that guest appointments are scheduled and the required products and haircut accessories are prepared.

(1)Both men and women,Age between 21 - 40year old
(2) At least 1 year experience as a barber
(3) Secondary school graduation
(4) Fluent Chinese Basic English
(5) with the relevant certificate of hair stylist is preferred
(6) understanding of hair styling trends and methods, with hair styling and coloring skills, good communication skills

Foot Health Therapist

10,000

Assist the manager in the daily operation of a leisurely self-contained, providing professional massage sessions to guests in accordance with five-star hotel standards, understanding and complying with hotel policies and procedures.

(1)Women first,Age between 40Under the age
(2) At least 2 years of experience in a brand hotel/foot massage shop
(3) Secondary school graduation
(4) Fluent in Chinese, Cantonese is preferred
(5) Massage therapist related certificates
(6) Knowledge of body massage and foot massage, active service attitude and good communication skills

Hotel Operations

Front Office and Division Catering Officer

17,000

•Report to and communicate with managers within the team on all matters affecting guest services and hotel operations
•According to company policies and procedures to meet guest requirements, including but not limited to check-in, check-out, luggage assistance, catering and concierge services
•Understand and remember guest preferences and prepare guest rooms prior to arrival
•Provide round-the-clock service in line with five-star standards
•Always looking for new and innovative services to achieve the highest satisfaction of VIPs

(1)Gender is not limited, age 21to 40aged person
(2) At least one year working experience in the hotel housekeeper/front desk/hotel industry
(3) University degree in hotel management or related discipline
(4) Fluent Cantonese, Mandarin and English (written and spoken)
(5) No specific professional qualifications required
(6) always maintain a professional image; have good computer application skills

Welcome

Ambassador

13,000

Responsible for providing attentive and friendly service to guests, especially in the hotel lobby, hotel bus lobby, VIP lobby and intermediary lounge. Other service areas include the hotel VIP check-in registry, the hotel lobby lane and the hotel elevator lobby.

(1)Women,Age 21-25year old
(2)
At least 5 feet 8 inches (1.72 meters) tall and weigh 48 to 55 kilograms
(3) Relevant work experience is preferred
(4) Model work experience is preferred
(4) Senior high school graduation
(5) Fluent Mandarin Basic English, Cantonese is preferred
(6) Good looks and no tattoos on my body

Door boy

8,000 - 9,000

Responsible for the correct delivery of guests' luggage to and from their rooms, airports, gates, passenger terminals and cars, and providing assistance with guest inquiries and requests
Responsible for providing warm, courteous and friendly service to all guests at the hotel lobby entrance.
Provide guests with information about hotel facilities and services.

(1)Male, at least 5 in heightFoot 8Inch (1.72 m)(2) At least 1 year of relevant working experience in a 5-star/brand hotel
(3) Senior high school graduation
(4) Fluent Mandarin Basic English, Cantonese is preferred
(5) good looks and no tattoos on my body